The seller is a very important figure for the company, it is the first picture that comes into contact with wholesalers, retailers and the public.
The figure of the seller is manifold and is divided into two groups: the sellers in contact with the companies and those in contact with the public also called stores and can be small, medium or large size.
The sellers in contact with companies is more properly called sales agents, they are divided with or without proxy.
Sales agents are those sellers who do see the samples to wholesalers, show the goods and leave the samples few days to watch it and have a future order.
Even sellers have their techniques to sell. First of all must have excellent eloquence, that is, must know how to keep a very long speech, full of flattery to the right point, knowing illustrate the samples in minute detail with the necessary price increase on the details and the quality of the product, of course they will never tell you the defects; within the discourse must put the question of price and payments accentuating of discounts and promotional products, some sellers will avoid to talk about the non-discounted products or will submit them within the discourse discounts making you believe that they are, this is not exactly correct. The end before leaving, reminding you to call them, the product name, sometimes I'll remember for two or three times to be sure that you ask the product.
Many sellers play on the fact that mentioning the product several times, the prospective client will remember best for which according to them definitely will buy.
Beware of fake sellers: the seller must have a business card with the name and photo. Before signing any contract read it carefully and see if there are written on the sides or simple stretches (may hide the words and also called unfair terms additional conditions that do not always go in favor of the signatory of the contract), if you do not trust the seller says, "but yes, yes, are the usual standard contracts", take your time for your reading, if something is not clear ask, if the answers are vague and always revolve around themselves do not trust, must be entirely clear, if there is anything that seems strange not signed immediately ask for a second meeting with one of your trusted lawyer (lawyers charge the exit, but if it saves you from a nasty surprise later it's good). Avoid making contracts on the phone where you do not hand the actual contract to be signed, may be scams; many of these phone operators are not in your state, do not have our own laws and in 90% of cases are contrary to laws.
First, we clarify that they have many tricks to gain acceptance of their proposals, first of all, despite not speak the language well use similar names that you can feel natural, like "Hi, I'm Mary, Ann, Johanna, etc. etc. "in almost all cases are false names, a company that gives false names do not trust it, the telephone operator must give an identification code and the real name and not a coincidence, this is definitely a scam, another trick is to say generally the company's role in the market, eg. energy, without specifying, here is definitely a scam that's because the operator must correctly identify the company I called and not generally, and certainly must give correct information and must give certain contractual references to where to find them, and when they arrive in the mail. If they do not give you references of any kind and only vague names and responses that do not always manage to understand for language difference, unsigned and not given any information. Some receptionists may also tell you to be the company with which you have a regular contract, but if previously said only electricity or energy companies do not trust and do not formalized the contract. In case of debt recovery could get to threaten you in several ways for you to pay immediately the day an amount that most likely is not even you have to society, sue them. Companies using these delocalized exchanges abroad to obtain contracts or make debt collection (I'll talk in more detail in another article) are Bankrupt companies should not be used by anyone and the market should definitely derail, unfortunately many times have in an oligopoly or monopoly.
The retailer does not need to flatter his client beyond measure to sell, has a certain type of merchandise, some pieces are on display in the window, the customer comes in and asks, it is possible that the piece there is not or rather yes, there all you stops, the skill of the seller stops where ever the customer wants where he wants him. It is not a good salesman he who compels a customer to buy a dress that actually does not like or is not well, the good salesperson knows advise in the correct way without being invasive. The seller obliging his client to take goods he does not need maybe, maybe imposing on purchases of two products with different sizes for children, one much smaller just to sell the product, this would be a scam.
You need to have a good relationship with the customer, it does not mean go along with them in all, if something is not possible it is not, the accuracy is the trump card of a company. The seller is the prompter, kind and correct his client, he knows exactly what he needs from what you have available, what are your tastes and what you really want, the seller knows how to listen his client.
Rashna